Frequently Asked Questions About Returns

How can I return my order?
You can return your order within 14 days. Return costs are at your own expense. Do you have questions about return? Please contact our customer service within 14 days of receiving your order. Read more
How can I withdraw my order?
You can exercise your statutory right of withdrawal within 14 days of receiving your order. You can do so through My Account/Orders or by using the statutory withdrawal form. Once we receive your… Read more
How can I cancel an order?
We're sorry to hear that you would like to cancel your order. Your order is already being processed and may no longer be stopped before it is dispatched. If your order is delivered, you may still… Read more
How long does it take to get my money back after making a return?
After we receive the order return, you will get your money back within 3 business days. Read more