Orders
Frequently Asked Questions About Orders
- Can I also purchase a product by phone or mail?
Placing an order by phone as a consumer is not possible. You can only place an order in our online webshop. Read more
- Can I also place orders from abroad?
We currently ship to the Netherlands, Belgium, Germany, France, Spain, Ireland, Northern Ireland, the United Kingdom, Norway and Sweden. Want to order from another country? Simply select your… Read more
- I have not received any confirmation emails of my order. What should I do now?
- I haven't received my order yet. What should I do now?
When you place an order on weekdays, it will be shipped the same day (delivery 2-3 workdays). You can always use the track & trace code, which you will receive via mail from DPD, to track your order.… Read more
- I received an incorrect product. What do I do now?
This is of course very annoying and certainly not the intention. Please contact us. We will find out what happened and make sure you receive the right product as soon as possible. Read more
