Delivery

Frequently asked questions about delivery

• What are the shipping costs?

  If the value of your order is under £45, you pay £5.95 shipping costs. Above £45,- shipping costs are free. Read more

• What are the delivery times?

  If you place your order Monday to Friday before 12:00 PM, we will dispatch it the same day. In most cases, your parcel will arrive within 2-3 workdays. Orders placed on Saturday or Sunday will be… Read more

• My package is damaged or missing. What now?

  Could you please email us a photo of the damage as soon as possible (on the same day) or report your package as missing? Don't forget to include your order number. We'll get back to you as soon as… Read more

• What should I do if an item is missing from my order?

  Unfortunately, mistakes can occasionally occur while processing your order. We sincerely apologise for this. In that case, we kindly ask you to contact our customer service team immediately by email.… Read more